Sunday, 25 November 2012
don't get sick at home..
Next article on travel will be about what happens if you get sick overseas and if you are in the position - which countries are the best to feel lousy in, if you get my drift. I'm writing about it because this evening I have spent nearly three hours in A & E as my son has a suspected head injury that hasn't really sorted itself, has some days and not others, and I'm worried. So along we went and waited. Eventually saw a nurse after an hour who asked questions then as time went on and on... and other children started to appear... I asked another nurse how long it would be and why it was taking such a long time. She replied there had been some urgent cases with young children. I get that. That's fine. But it would have been good, courteous, intelligent to tell the waiting patients that they would be longer than they had hoped (I'd been in there with him on several other occasions and I know you wait but not and never this long, and it had on both occasions been busier). And hey, what is a suspected head injury anyway huh? As it was now gone midnight and past the witching hour for both I suggested the school medical centre would be a better and faster and more efficient option. I had to sign a form to say we were leaving. They couldn't find the form. I thought bugger this we're going. They eventually found the form and I said it would have been a good idea to just let patients know, and manage expectations about time. The doctor told me 'I am the only doctor here tonight.' Yup, I understand that, cuts and all but I said a nurse could have gone round and at least explained to everyone that there was going to be a long wait. She laughed at me. "you can't expect to wait for less than four hours at A and E'. I told her to tell the patients that to which she repeated the same thing. So for those out there who want to go to Kingston paediatric A and E EXPECT TO WAIT AT LEAST FOUR HOURS TO BE SEEN. They won't' tell you this of course. So I thought I would. ps. they are faster in most countries overseas I am sure even taking into account the flight...... And if his head is not right I'm going back there. I hope she's gone by then.